Last Updated: 6/10/2026
 

Heirloom Design Studio ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, purchase services, or otherwise interact with our business.

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Information We Collect

We may collect information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Billing and shipping information

• Project details and questionnaire responses

• Photographs and files submitted for design services

• Any information you provide through contact forms, emails, or consultations

We may also automatically collect certain information through website analytics and cookies, including:

• IP address

• Browser type

• Device information

• Pages visited

• Referral sources

• Website usage data
   

How We Use Your Information

We use your information to:

• Provide our services

• Process purchases and payments

• Communicate about your project

• Schedule appointments

• Deliver products and services

• Improve our website and customer experience

• Send requested information and marketing communications

• Comply with legal obligations

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Payment Information

Payments are processed through trusted third-party payment providers. Heirloom Design Studio does not store or have access to your complete payment card information.

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How We Share Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers when necessary to operate our business, including:

• Payment processors

• Scheduling platforms

• Customer relationship management systems

• Email service providers

• Professional printing laboratories

• Shipping providers

• Website analytics services

These providers only receive information necessary to perform their services.

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Photographs & Uploaded Files

Photographs and files submitted to Heirloom Design Studio are used solely for the purpose of providing requested design, ordering, and production services.

We do not sell, license, or distribute client photographs to third parties except as necessary to produce approved products.

Clients are responsible for ensuring they have the legal right to submit photographs for use in their project.

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Data Security

We take reasonable precautions to protect personal information and project files. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

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Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, and enhance user experience.

You may disable cookies through your browser settings, although some features of the website may not function properly.

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Marketing Communications

If you subscribe to our email list, we may send occasional updates, educational content, promotions, or announcements.

You may unsubscribe at any time using the unsubscribe link included in our emails.

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Data Retention

We retain personal information and project-related materials only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.

Project files and uploaded photographs may be removed from our systems after project completion or prolonged inactivity.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

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Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Request corrections to inaccurate information

• Request deletion of your personal information

• Withdraw consent to marketing communications

To make a request, please contact us using the information below.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

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Contact Information

If you have questions regarding this Privacy Policy, please contact:

Heirloom Design Studio
hello@heirloomphotodesigns.com